Introduction and objective of outsourcing : Infinite Global Resources provides cutting edge legal solutions to law firms and corporations worldwide. Infinite Global Resources started its operations in January 2008 in Bangalore. Infinite Global Resources offers the best of both worlds: cost-effective solutions without compromising upon quality.
Training:
At Infinite Global Resources, every employee who comes on board undergoes an intensive training program before they are put on live projects to aid them in developing their career and personality. The training program is aimed to extract and sharpen the inherent skill sets in each individual while exposing and training them on new areas at the same time. The innovative training methods (which include best practices and process-specific training programs) adopted for this purpose put their skills to practical application.
Quality Control: Infinite Global Resources follows a scrupulous product delivery process to ensure efficient delivery of products. Our exceptionally proficient team makes sure that a high degree of process control is exercised at every level to match the finest quality norms identified by the industry.
The Infinite Global Resources stringent Quality Control process involves usage of and reliance on credible web based databases like Westlaw and Lexis Nexis, efficient and methodical review of work product at different levels and mandatory conflict checks, making the product reliable and secure.
Further, Infinite Global Resources follows a stringent selection process for recruitment. We recruit legal professionals with extensive experience and exceptional skill sets to enable us to have an edge over our competitors.
Customer centric approach: Infinite Global Resources sensitivity to customer/client perceptions enables it to have a better insight into the needs of the client. We consult with the clients for specifications to customize work products to suit their requirements at every stage of the project - from seeking specifications before commencement of the project to review/feedback during and after the project.
CONFIDENTIALITY : Infinite Global Resources restricts access to client information to its senior management to preserve the confidentiality of our clients’ identity and their information. All our employees are bound by comprehensive non-disclosure agreements so as to protect the confidentiality of the client data.
We spare no effort to ensure the confidentiality of our client’s identity and data.
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24-hour armed security to maintain physical security at the facility.
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Biometric scans and access-controlled doors.
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Firewall protection with 24-hour network and system administrators.
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An extensive network of Close Circuit Televisions.
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Prohibition of usage of camera phones and data storage devices on the floor.
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Network Attached Storage (NAS) stores all information that passes through networks.
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Extensive background checks on all employees.
SEAMLESS COMMUNICATION CHANNELS : Infinite Global Resources believes in offering the best of the technological world to the clients. Superior technology is incorporated to make communication an easy affair.
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Secure access to our network to onshore resources, enabling them to directly review the work product and work in real-time with our offshore resources.
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Secure communication channel between onshore and offshore solution centers uses both data and voice media to make sure that communication (e-mail, voice chat, text chat etc.) is uninterrupted at any time.
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Redundancy set up to the said infrastructure with a backup method in the rare event of technical error such as inevitable power failure.
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Information (web inputs, faxes or images etc.) being processed using state of the art technology
TIME AND COST ARBITRAGE : Leveraging the time zone differential that India shares with its western counterparts, Infinite Global Resources offers a high rate of productivity and faster turnaround time to the clients.
We offer a strong value in our services to clients by delivering work products with significant savings in terms of cost and time thereby saving 30 to 60% of the costs to the clients.